Original topic:

Phone volume adjusts on its own

(Topic created on: 4/2/21 12:48 PM)
Mzeeter
Astronaut
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Galaxy S Phones
Hi.  For the last week or so, my Samsung s10+ phone will take over volume controls and adjust up or down, on its own for no reason.  This is happening in Audibles and YouTube Music(possibly other apps).   It will also shut down as well repeatedly on its own. This doesn't happen consistently thru the day.   Definitely  at night when I want to listen to a book, so it is almost like it's on a schedule.  I have removed the case, looked for updates, added removed apps.  Nothing has changed this problem.  

Any ideas? 
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SamsungJustin
Community Manager
Community Manager
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Galaxy S Phones

Hello, Do you have any bluetooth devices connected to the audio by any chance? I know I find sometimes on my wired buds I'll be listening to music and it has a volume control on the wire, and I find myself accidentally hitting that little piece, and I don't even realize I'm doing it sometimes. 

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Galaxy S Phones

do you have any bixby routines enabled?

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