Original topic:

Photos not opening

(Topic created: 12-10-2020 11:15 AM)
useroywHK0SY7y
Astronaut
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Galaxy S Phones

My photos which are saved on my SD card will not open. It says unsupported file everytime i try to open it.

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

Just to clarify, if you move the picture back to your device are you able to open it?


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userYgw8UdGHuG
Constellation
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Galaxy S Phones
also having the same problem. moved to phone and still unable to view photo.
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SamsungRyder
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

When you view the photos can you see what type of file they are? 

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userYgw8UdGHuG
Constellation
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Galaxy S Phones
hi. I can select the view details button and see that they are .jpg files
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