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Play Store not downloading apps

(Topic created: 03-30-2020 07:23 AM)
userpiBM5QjrBl
Constellation
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Galaxy S Phones

Play Store will not download apps on my S9. I have restarted, cleared the cache and data. I've tried with WiFi and without. Can someone help please?

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ddsanchez_82
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Galaxy S Phones

Hey @userpiBM5QjrBl , 

 

              I'm sorry, you are having issues with your google play store.  You can try reinstalling the play store app here is a link https://apkpure.com/google-play-store/com.android.vending/download?from=details

I hope that this helps if it does leave a like and mark accept as a solution.

 

                     Take Care,

                  ddsanchez_82

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ddsanchez_82
Product Expert
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Galaxy S Phones

Hey @userpiBM5QjrBl , 

 

              I'm sorry, you are having issues with your google play store.  You can try reinstalling the play store app here is a link https://apkpure.com/google-play-store/com.android.vending/download?from=details

I hope that this helps if it does leave a like and mark accept as a solution.

 

                     Take Care,

                  ddsanchez_82

userpiBM5QjrBl
Constellation
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Galaxy S Phones

Thank you so much. I'll definitely try this!

 

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ddsanchez_82
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Galaxy S Phones

@userpiBM5QjrBl ,

 

                I glad this was helpful.  If this does work out for you remember to mark as a solution.  Good luck

                         

                             Take Care,

                         ddsanchez_82

userxrWb04j7nZ
Astronaut
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Galaxy S Phones

This didn't work for me on my S9 +

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userLFIPUqrpQh
Constellation
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Galaxy S Phones

I am having the same problem with my Samsung Galaxy S10.  All of a sudden, and I want to say it was after a recent Andriod update, the Google Store stopped allowing me to download apps, with or without Wifi being on.  Interestingly, however, when I go to a friend's home there are no issues.  Thoughts?  I have already cleared cache many times, and have once made the mistake of clearning data...won't do that again.  Thoughts?

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userr7gYfkqgfo
Astronaut
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Galaxy S Phones

I have same issue on my note 10. I need help 

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