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‎02-09-2021
02:58 AM
(Last edited
‎11-03-2022
02:41 PM
by
SamsungJoJo
) in
So at about 3 this morning... my phone was making a loud beeping noise and woke me up... im glad it did!!!! There was a smell of electrical burning and melting plastic... made me jump out of bed!!! My Port is melted / charred and the cable end melted... Reading posts on here it seems an issue! The phone is about a year old now I think but certainly shouldn't be trying to catch fire!!! The phone no longer charges anyone know what I should do? Contacty provider or Samsung!! Definetly not happy about it!!! Cheers in advance, Lee.
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‎02-09-2021 06:28 AM in
Galaxy S PhonesHello there, I'd like to look into this more for you. Would you mind sending me a private message with the phone's full model code and IMEI number?
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‎02-09-2021 06:28 AM in
Galaxy S PhonesHello there, I'd like to look into this more for you. Would you mind sending me a private message with the phone's full model code and IMEI number?
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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‎02-11-2021 07:38 AM in
Galaxy S PhonesGood morning, I just wanted to check in with you and see if you still needed assistance.
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