Potential Scam bottom message pop up

Username3 · ‎01-17-2023

Recently, four notifications have popped up on the bottom of my screen, asking me to contact a number or click on a link. I have done neither, but I am still concerned because I have never seen a notification pop up on the bottom of my screen. Given that there were typos, it is clearly fake, but I don't know how to get rid of the problem. I use Google Play Protect and no issues were found with my apps, so I thought I'd ask here. The notification has popped up while i was on Amazon Prime, Tiktok and my Samsung built-in clock app, so there is no pattern in terms of which app it appears on. Whenever the pop up shows, I click cancel, since my only other options are the link or number. It even paused what I was watching on Amazon Prime, whereas a normal text would merely pop up at the top of my screen and disappear by itself into my notification panel, until i click mark as read. My device is an s10, that I've had for almost three years. I originally had three screenshots attached of the evidence, but I could not post them because of an "invalid HTML" that "was found in the message body."

Anonymous · ‎01-17-2023

I would factory erase that after backing up important files/documents. Sounds like your device has been compromised ie; malware

LongHiker · ‎01-17-2023

@Username3 You probably have a malicious app on your phone which is generating these prompts. These apps can masquerade as something useful or fun but have a dark side.

Samsung's Nice Catch can help you determine which app is causing these pop ups. Nice Catch is part of Samsung's Good Lock app. After downloading them from the Galaxy Store, configure Nice Catch to catch "Toast history", "Detect commercials", and "Screen Wakeup history". There are other items that you can enable if you wish. The next time one of these pop ups occur, you can visit Nice Catch and look at the logs to determine where it came from.

As a troubleshooting step, you can boot into safe mode. If these messages do not appear while booted in safe mode, you know that it is a 3rd party app causing them.

Deveus87 · ‎01-17-2023

Wondering if it is the phone company. Won't get any detail but some of the phone calls stating scam likely or something like that is actually not really a phone call from anybody

userZlBzOTY8UP · ‎01-18-2023

I'm getting the same things on my Galaxy S22 Ultra. I've also found that when I open chrome, it is set for Google but the page defaults to yahoo.com as the home page. I've factory wiped the phone, I've manually put my apps back in instead of a restore, I've gone through the Google play app and scanned for any malicious apps, as well as my settings to clear my cache, cookies, and browser history. I even downloaded a new antivirus/malware app to clean up the phone. I'm going to try safe mode and see if it will let me remove recent apps and try again. But everything I've found for info so far points or malware because of chrome and that app can't be removed.

BiggieCheese69 · ‎01-18-2023

I keep getting these system notifications from an obviously fake Obamacare. The issue is they aren't text messages, they're like system notifications like its an emergency alert or something. I haven't recently signed up for anything or clicked any links, they don't appear in my text messages, and when I block the number it comes back again from another number. Any idea what type of notification this is and how to block its source? I REALLY don't want to lean towards factory reset. Thanks.

Yamialex224 · ‎01-18-2023

Take the number and block it in your messages app

BiggieCheese69 · ‎01-18-2023

I did and it keeps coming back up from different numbers

Yamialex224 · ‎01-18-2023

And you have to block them after a while they will stop

BiggieCheese69 · ‎01-18-2023

I been doing that for past 3 days 😞

Original topic: