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Power button not clicking

(Topic created: 04-23-2020 11:39 AM)
userWIKJrjiqf8
Asteroid
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Galaxy S Phones

The power button on my Galaxy S9 has gotten very soft and mushy. Any one know how can clean it and get back the hard "click" it's supposed to make?

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MB-837
Product Expert
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Galaxy S Phones

Hi @userWIKJrjiqf8 

 

You can try using a fine brush to clean around the button and see if there is any debris you can clean out. Otherwise, the best option would be to open the device and look at it from the inside, which I recommend you take it to a certified repair shop to do that. 

 

Hope this helps. Have a good one. 

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MB-837
Product Expert
Options
Galaxy S Phones

Hi @userWIKJrjiqf8 

 

You can try using a fine brush to clean around the button and see if there is any debris you can clean out. Otherwise, the best option would be to open the device and look at it from the inside, which I recommend you take it to a certified repair shop to do that. 

 

Hope this helps. Have a good one. 

mkkim
Comet
Options
Galaxy S Phones

Hi.

You can clean the power button with soft toothbrush and isopropyl alcohol.

If problem is still re-occurring.

you will Need to take the phone to a Samsung or Authorized Samsung service location,

 

https://www.samsung.com/us/support/service/

 

Hope this was helpful!

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