Original topic:

Recover photos after factory reset

(Topic created: 07-05-2022 08:44 AM)
userCd2m8SdstR
Astronaut
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Galaxy S Phones

Hello,

 

My camera stopped working and I was asked to perform a factory reset. I backed up the phone before hand using Google photos, everything looked to be fine. 

 

However when I have logged in and restored the phone, my photos have a couple of months missing. I know it is a long shot, but is there anyway of recovering these missing photos? 

 

@Samsung

Thanks

 

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2 Replies
dpickett_18
Nebula
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Galaxy S Phones
We're all of the photos showing in the Google photos app before you factory reset?
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userGG3kdQEMKJ
Constellation
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Galaxy S Phones

Buy a moto or a google phone stay away from samsung products

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