Original topic:

S10 Boot Loop issue from Update Oct 2024

(Topic created: Friday)
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MaryB37066
Constellation
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Galaxy S Phones

My galaxy S10 got caught up in the dreaded boot loop issue In October 2024. They have not come up with a  Fix other than to reset the phone, which I do not want to do because of important photos that are stuck on the phone.  Yes, I could probably do a factory reset but that defeats the purpose of trying to retrieve some important items that did not get backed up in time. . Does anybody have any update or any ideas On what to do? I would even be willing to mail it to Samsung itself to get it fixed

2 Replies
MatthewReiter
Red Giant
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Galaxy S Phones

Galaxy S10 doesn't get software updates anymore

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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S Phones

Since you canā€™t preform a factory reset to try and resolve the issue I would suggest contacting a service center for help

https://www.samsung.com/us/support/service/locations/



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