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3 hours ago in
Galaxy S Phoneswoke up to my galaxy S10 in a boot loop. I thought I had auto-updates turned off but according to this reddit thread a ton of people are all having this problem right now. I was told by the samsung tech support to take it to a ibreakufix near me and i called them and they pretty much said the only way to fix it is factory reset. I dont want to lose all my data? I got it to the recovery screen and tried clearing cache and rebooting from there but it didnt work. I held every combo of Power button plus volume button plus bixby and nothing worked. Is my phone a brick?
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3 hours ago in
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3 hours ago in
Galaxy S PhonesI called the professionals, I havent driven out yet but this is a WIDE spread issue with S10s right now... Seems a little crappy bricking so many peoples phones like this just because theyre a little old?
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3 hours ago in
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2 hours ago in
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2 hours ago in
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58m ago in
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an hour ago in
Galaxy S PhonesSame thing happened to my daughter's phone this morning. Woke up and her phone was stuck in boot loop. Strange because we have the same phone (Galaxy S10) but mine wasn't affected. Obviously I tried basic tings to fix it at first but I don't want to try to wipe it, especially if it's not a guarantee that will fix it. Anybody know if they are planning on fixing this?
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44m ago in
Galaxy S PhonesSame here... my youngest daughter's S10E is stuck in reboot loop. My oldest daughter, same model (s10e), has a phone that works perfectly.
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22m ago in
Galaxy S PhonesSame here. My wife's S10e went into a reboot loop last night. The only way we could shut it down was to let the battery die. Holding down the power and volume down keys would not work, whether we held them down for 7 seconds or through an entire boot loop.
This morning I found several older articles saying that the next step is to get to the recovery mode and wipe the cache partition. To get to the recovery mode you need to hold down the power, up volume, and Bixby keys until it boots past the Samsung and model screen and then release them. So I charged the phone long enough to power it back on and tried it. It didn't work. I had to let the battery die before I could try again. I tried it several times, holding the three keys down simultaneously for various amounts of time, including through an entire boot cycle, letting the battery die again before each attempt so I could start over. Again, no joy.
Then I found a more recent article that said you need to plug the phone into a USB cable attached to a PC first. So I tried it and I was finally able to get into the recovery mode. But once I got into the recovery mode, I couldn't get it to scroll down to "Wipe cache partition" or scroll to any other options. There was some sort of countdown at the bottom of the screen that I could not make out. So I let it count down and then it rebooted back into the infinite boot loop. By that time, it had almost fully recharged, so now I am waiting for it to go dead again.