Original topic:

S10 No Notification or system sounds

(Topic created: 05-22-2022 01:18 PM)
userTgyqgrKgv1
Astronaut
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Galaxy S Phones

My S10 was factory reset and sat unused for a few weeks, when setting it back up I noticed there's no notification tones or system sounds. 

First noticed with facebook messenger it would vibrate but no sound then I noticed there was no tones working. When I go to the list to select a notification tone, it doesn't play, its silent. Ring tone and alarm clock is OK. 

I did all the basics, all the usual settings, safe mode, clearing cache etc... now factory reset again with no apps installed still no notification tones.

 

I cant see this being a hardware fault, the ring tones, media, alarms, calls etc.. All work so it is clearly capable of making sound.   Latest software updat was 1st of May,  could this be a software problem with the update?  

 

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2 Replies
Charkatak
Black Hole
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Galaxy S Phones
Can you play any music or sound on your phone?

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User_name
Black Hole
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Galaxy S Phones

Submit an error report after replicating the issue and get feedback
Samsung Members app > Get help > Send feedback > Error reports

or take it to the nearest service center

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