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Original topic:

S10 Plus Sprint Connectivity Issues Solved

(Topic created: 06-12-2019 09:23 AM)
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user9ricHifzrv
Asteroid
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Galaxy S Phones

I have an S10 Plus on Sprint (USA) network and my phone drops calls, doesn't show LTE, and flashes the "Unable to establish data connection" error randomly. A PRL/Profile refresh fixed the problem temporarily, but then it randomly crashes again.

I took the phone to Sprint where they ran a diagnostic and explained that Samsung released an update that burned out antennas and they ordered me a replacement. I haven't received it yet, but anyone with these issues needs to take their phone to Sprint and have them run the diagnostic. I put up with this issue for awhile since neither Samsung or Sprint publicized it. 

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userdOSEVmayot
Constellation
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Galaxy S Phones

I am having intermittent signal, can you help me How do I turn off the band 41, Please!!

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