Original topic:

S10+ Problem

(Topic created: 07-07-2021 02:10 PM)
flip711
Astronaut
Options
Galaxy S Phones
Can't answer from the normal receiving call screen.  When I have a normal incoming call, I get the usual full-screen with the green and red buttons.  No matter what I do, tap the green button, press the green button, try to slide the green button, nothing ever happens.  This happens to both people in my contacts and strangers.  If I am doing something with the phone, then when the phone rings, I get the small window at the top of the screen, offering the green and red symbols. When I tap the green symbol, the phone answers normally.  Any suggestions?
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2 Replies
NotNerdyNed
Asteroid
Options
Galaxy S Phones
Go into the phone app and clear all data and cache. Then restart your phone.
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Blue7
Red Giant
Options
Galaxy S Phones

also, try to receive calls in safe mode and see if it works or not

i'd submit an error report on members app > + button > error report if it continues to be unresponsive 

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