Original topic:

S10+ USB-C Port Not Working

(Topic created: 08-03-2021 02:03 PM)
user9Oi5OignLh
Astronaut
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Galaxy S Phones

The USB C port on my S10+ (purchased 10/19) has stopped charging and recognizing pc connection. Neither the stock charger nor aftermarket chargers are working, forcing me to charge wirelessly. Is there a way to get this repaired? Any info would be appreciated as I love the phone.

 

Thanks,

NH

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3 Replies
Smew
Nebula
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Galaxy S Phones

did this happen after a recent software update?

what software version is your phone on?  (Settings > About Phone > Software Information > Build Number [last 4 characters])

try submitting an error report through the Samsung Members app!

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zumbaqueen
Astronaut
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Galaxy S Phones
Same thing going on with my phone. I am forced to wireless charge my phone
SteveFrench8801
Cosmic Ray
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Galaxy S Phones
I've seen this a few times. Sounds like a bad charge port. Check around for repair shops in your area. Most shops can just connect a new port to see if that fixes the problem. Shouldn't be much if anything. Be sure to find a place that uses an actual gasket to seal the back glass to help with water resistance
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