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Original topic:

S10+ updated and not starting dex mode on PC (Win10) after plugging USB

(Topic created: 02-22-2021 11:29 AM)
S10_PLUS_USER
Constellation
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Galaxy S Phones

Hello!

 

I have updated my S10+ to the newest firmware, but now DEX is not starting when I plug it with the USB cable on my Win10 PC.

Although DEX is opened in my PC, DEX is not starting on the S10+ after I plug the USB cable.

 

This is the info from my PHONE.

 

s10+ info.jpg

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Before the update everything was working just fine...

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Solution
S10_PLUS_USER
Constellation
Options
Galaxy S Phones

I found the solution!!!

 

What was needed was a windows update on the Samsung USB drivers!!!

 

Smiley Wink

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usergVEwOPBwaR
Asteroid
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Galaxy S Phones

I updated the driver using Samsung Smart Switch app (https://www.samsung.com/us/support/troubleshooting/TSG01202178/) and that did not solve the problem for me.  

 

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