Original topic:

S10Plus "Moisture detected" can't cable charge

(Topic created: 07-13-2021 06:33 PM)
Esso
Cosmic Ray
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Galaxy S Phones
I've been having this issue and I know 3 others with the same. I've tried cleaning the port, dying to port, restarting, deleting recent apps, cleaning the cache, deleting the USB settings data... basically everything short of factors reset (which is completely out of the question). The phone never got wet, the notification alert just showed up one day. I cannot fix the UNPLUG CHARGER alert on my phone. I cannot cable charge and this has gotten to my break point. I luckily have plenty of wireless chargers but this is ridiculous. 
9 Replies
Jturtle20
Astronaut
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Galaxy S Phones
Have you used a different cable charger? This seems to be an extremely odd occurrence
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Esso
Cosmic Ray
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Galaxy S Phones
3 cables and an external battery pack. I have friends with the same issue and we have all tried the same thing. This is like some wild conspiracy at this point 🤣
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Jturtle20
Astronaut
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Galaxy S Phones
Wow that is really weird. I'd recommend contacting Samsung themselves.
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Whitelightening
Astronaut
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Galaxy S Phones
I am sorry I thought you were talking about a Watch
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Whitelightening
Astronaut
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Galaxy S Phones
I will say I have Both Galaxy Note 10+ and the Galaxy Note20 Ultra and Samsung tec support have always been able to Rescue my Devices. Even when I loaded a 7.0 systems launcher reader
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Whitelightening
Astronaut
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Galaxy S Phones
Go to Samsung Tec support and have them Rescue your Device they will Text you a Code giving them permission to see what's happening with your phone. This happened to me was thru Samsung Rescue. And I had to remotely turn my Device over to them. And they were fist. Like 5 minutes
TheGalaxy
Black Hole
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Galaxy S Phones
Replace charging port
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Esso
Cosmic Ray
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Galaxy S Phones
Rather not take it apart if I can help it 🤔
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TheGalaxy
Black Hole
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Galaxy S Phones
You help it by taking it apart
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