My phone updated to 3.0 and I lost my volte to make hd calls. Noone can hear me. My phone was replaced and the and issue after it updated. Per Verizon I have to turn off advanced calling so I can be heard until Samsung sends an update.
UPDATE: SOLUTION...Verizon told me it was my internet signal not being strong enough for the network extender. I had a provider check out our signal and it was very strong over 300 mpbs. So I discontented the network extender and the phones worked! The issue was the samsung network extender from Verizon. They replaced it and now I have wireless peace again.
It started with my s9 in the beginning of February. No one could hear me in my calls. I did a partition wipe, safe mode boot and finally a factory reset. Verizon replaced the phone twice and each time after the software update history would repeat itself. I uninstalled bixby updates, reset network settings, reset phone app. Nothing solved the issued except turning off the advance calling feature removing me from the volte for calls. So I was given a step up s10e. Same thing after the 3.0 ui update. They sent another s10e and I went to town and setup the phone away from my house. I have to call a few times hang up and then call back and the microphone works in calls. If I keep the advance calling feature off I can make calls normally but I will not be able to like multi task with online apps. I am back in the 3g world. So basically verzion tech support advised it is a network issue that could be possibly solved once a software update has been released.
UPDATE: SOLUTION...Verizon told me it was my internet signal not being strong enough for the network extender. I had a provider check out our signal and it was very strong over 300 mpbs. So I discontented the network extender and the phones worked! The issue was the samsung network extender from Verizon. They replaced it and now I have wireless peace again.
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