Original topic:

S10e Not Retaining Stored Fingerprints

(Topic created: 08-01-2022 02:41 AM)
userU0IEUB5KGb
Constellation
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Galaxy S Phones

A day and a half ago, my S10e stopped retaining stored fingerprints. The sensor is working as I can re-add them but it doesn't retain the stored prints for more than an hour. I can also feel the vibration when it is reading the print sections. The error message initially read to wipe the sensor and try again, even after cleaning it. Now it just reads fingerprint not read. This is after several reboots and re-adding my fingerprint several times. I have had this happen before after software updates but deleting all prints and re-adding them worked. That didn't work this time. Anyone else having this same issue or know a fix?

 

 

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wow10
Comet
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Galaxy S Phones
Did you try partial cache clear
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