Original topic:

S10e Notification Sounds Muting

(Topic created: 05-23-2021 11:35 AM)
jellogomoo
Constellation
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Galaxy S Phones

It started just a few weeks ago. I noticed that my notification sounds would mute and I would miss messages and various other things while it was muted. I always go into sounds and pull the bar for notifications back up. It sometimes does it multiple times a day, other times just the one. I've restarted the phone and even gone as far as a factory reset, which worked for a day but then returned. I've had this phone for maybe two years and I've not had the issue until now. I've tried contacting support about it but all they tell me is to restart the phone for a temporary fix. The device is currently up to date. Smart Things is off. Do Not Disturb is off. Bixby isn't even set up. What's going on??

4 Replies
SenPie
Astronaut
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Galaxy S Phones
Do you have Bixby Routines running? When I'm off schedule I noticed customization would adapt to my new routines so I turned it off.
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jellogomoo
Constellation
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Galaxy S Phones

No, Bixby Routines isn't even set up.

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SenPie
Astronaut
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Galaxy S Phones
That's strange. My S10s Camera App keeps crashing only Google Duo works lol. Hope you figure it out.
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MrJell_Lee
Nebula
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Galaxy S Phones

you can try submitting an issue report to Samsung Members app. 

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