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userjtfz7gy2IY
Constellation

S6 Edge "not compatible with samsung pay"

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I'm trying to get the app Samsung Pay, but it says my device is not compatible with this app when I try to download it from the Google Play. However, both the Samsung website and the app description lists Galaxy S6 Edge as compatible. 

 

My model number is SM-G925W8, and I already have updated my device. 

1 SOLUTION

Accepted Solutions
Honored Contributor

Re: S6 Edge "not compatible with samsung pay"

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Hello there, @userjtfz7gy2IY. We're glad you reached out here with your concern.

Based on your model number, it appears your device is a foreign one. Foreign, unlocked, or modified devices are not compatible with Samsung Pay. While I realize that's a bit of a pain, this was requested by banks and card companies for the safety of your money.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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5 REPLIES 5
Honored Contributor

Re: S6 Edge "not compatible with samsung pay"

JUMP TO SOLUTION

Hello there, @userjtfz7gy2IY. We're glad you reached out here with your concern.

Based on your model number, it appears your device is a foreign one. Foreign, unlocked, or modified devices are not compatible with Samsung Pay. While I realize that's a bit of a pain, this was requested by banks and card companies for the safety of your money.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Reply
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user8puiMer2cW
Astronaut

Re: S6 Edge "not compatible with samsung pay"

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Even in my s6 edge(SM-G925I) it is not compatible

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userb1946xyKw3
Constellation

Re: S6 Edge "not compatible with samsung pay"

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Hi 

 

Do we have a time line when Samsung s6 Edge devices will start supporting Samsung pay 

 

 

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userGqt8TooZM1
Astronaut

Re: S6 Edge "not compatible with samsung pay"

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I'm also having this problem but, mine is a G925a is this also not compatible? 

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userCBUbKOxNZH
Astronaut

Re: S6 Edge "not compatible with samsung pay"

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I also have this problem.. how to solve
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