Out of the blue my camera stopped working and all I get is the Camera failed message. I have done every troubleshooting tip: clearing cache and data on camera and gallery, turn off smart stay, running in safe mode and wipe cache partition.
I see numerous threads about this issue but no resolution. Also getting the mesage that the flashlight is being used by another app. Tried installing third party camera apps and they all say the camera is in use by another app. This has to be a software issue.
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How much would that cost?
I think that this is more of a software issue and that too a very common one which started for most people this year. So, why does Samsung not release an update to fix this.
My wife and I are having the exact same problems. So is a friend of ours. This is a widespread problem. This has nothing to do with us breaking anything. I have taken it to a place that specializes in Samsung's. And they said they can't fix it. How do you fix this? I can't take pictures on my phone.
Glad to know I'm not alone but upset that there doesn't seem to be a solution. Out of nowhere my camera stops working about a week ago. Flashlight icon half lit up. All the same error messages. I have gone as far as backing up all my photos & factory resetting my phone & it still isn't working. This has to be a Samsung software problem because there are no apps left on my phone. Checked the camera as soon as it was booted back up....no dice. Heading to Verizon tomorrow to see if they can help....if not, insurance claim.
I also followed the possible resolutions and nothing has worked. The ubreakfixit store says they cannot fix the issue and have no assistance from Samsung. Please help Samsung reps
I would be happy to look into your concerns.
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