Solved! Go to Solution.
Yes. Solved my exact problem. Got a new battery with replacement tools included from Amazon and did it myself. Used a YouTube video with great step-by-step instructions. 100% happy with results.
Dont always work...they did the same for my note9 and still having issues....contacted chat 2 or three times to figure out how to resolve this issue as i had just got it back from oversees and problems still persist and all other problem signs were ignored.....and they dont send emails....so wondering when someone will get back to me. 1000$ for what...
Typically, you only get about 500 charging cycles out of a Lithium Ion Battery before the battery life starts to decrease. Unfortunately, it looks like your phone battery is totally shot. So, you will need to either replace your battery or upgrade to a new phone.