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Astronaut

S7 Edge Charger Port burnt and smoking

I bought a new samsung charger at walmart, made by Samsung, same voltage and wattage, meant for the phone. After charging it one night I unplugged it when it hit 100% and it was burning to the touch. The phone was smoking from the port and the port appeared to be burnt (have taken pics with flash to confirm the right side of the connector is completely burnt) and it has not been able to charge since and I can't use my phone since it's dead. I am going to buy a wireless charger as the battery appears to be fine, just the charging ports destroyed.

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: S7 Edge Charger Port burnt and smoking

Hi there, I'd like to take a look into this for you would you mind sending me a private message with your full model code and IMEI number for the phone?

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