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Astronaut

Re: S7 Edge Lock screen PIN not working.

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Well I wasn’t in settings so this won’t work it reset it’s self and now i’m Stuck wit non accessibility 

 

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Astronaut

Re: S7 Edge Lock screen PIN not working.

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I can’t even turn my phone off. Isn’t there a default PIN number to put in

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Astronaut

Re: S7 Edge Lock screen PIN not working.

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I can’t even turn my phone off. Isn’t there a default PIN number to put in to get to the finger print lock

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Astronaut

Re: S7 Edge Lock screen PIN not working.

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Hi

I am facing the same issue right now and i do not know what to do, especially that i just updated my software and i ve tried so many times with the "lock my device" option but the initial pin is still required to access the phone.

Any help?

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Re: S7 Edge Lock screen PIN not working.

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Hi @userJR2pfliHnB Have you gone through some of the steps posted above? What is your device's model number and Baseband version?

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Astronaut

Re: S7 Edge Lock screen PIN not working.

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Hello,  4 dyas ago I received a software update on my S7 phone.  After the phone rebooted I could no longer login in with my PIN.

 

I attempted to use Android Devive Manager to reset the password but since I already had a screen lock password set , ADM did not reset my PIN password. 

 

I really do not want to do a factory reset to loose my personal data.  Any help would be appreciated.

 

Unfortunately I do not have a Samsung Account to help with the unlock

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Re: S7 Edge Lock screen PIN not working.

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This just occurred on my Note 8. It said it didn't recognize my PIN number . Luckily I used the find my Samsung phone to reset remove PIN. Wonder what caused this ?

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Astronaut

Re: S7 Edge Lock screen PIN not working.

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Can’t get into the setting page

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S7 Edge Lock screen PIN not working.

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mine is doing that. class has shattered in back, with me just touching it. my settings are not staying put. and I keep losing my work.
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Astronaut

Re: S7 Edge Lock screen PIN not working.

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Yes, very frustrating, finger print not working and cannot get in to the "number" stage.

Mark

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