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Constellation

Re: S7 Edge Lock screen PIN not working.

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Thanks ResidualHambo.  Same story as you.  Almost had to hard reset for the 2nd time till I saw your tip.  Thank you!!

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Constellation

Re: S7 Edge Lock screen PIN not working.

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It work for me too. Thanks!

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Constellation

Re: S7 Edge Lock screen PIN not working.

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This worked for my Galaxy s4.  I panicked when the password limit got down to four.  I turned off the phone, removed and reinserted the battery, and turned the phone back on.  The old password worked on first try after this reboot.  Pretty simple and the least complex solution to try before other more difficult solutions.

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Constellation

Re: S7 Edge Lock screen PIN not working.

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Thank God this worked. Almost had a heart attck!

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Constellation

Re: S7 Edge Lock screen PIN not working.

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You can't completely power off your phone without entering a PIN.  If your PIN isn't working, then you have a problem.

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Astronaut

Re: S7 Edge Lock screen PIN not working.

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Yes, having the same issue this morning! restarting seemed to fix the issue for now though.

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Astronaut

Re: S7 Edge Lock screen PIN not working.

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I was having this exact problem today with my phone.  I initially tried to restart it; it didn't work. Then I tried turning it off and on and, again, it didn't work. I found this thread though and went to findmymobile.samsung.com on my laptop. I was able to change the pin and lock my already locked phone from there.  Once the hour I had to wait was up, I was able to unlock my phone using the pin that I had set through find my moblie.  I mostly relieved that I was able to fix the issue this way without having to factory reset. I really wanted to avoid that. 

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Astronaut

Re: S7 Edge Lock screen PIN not working.

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I had the same problem but it was the lock pattern that wasen't working. When it didn't work after I completely shut it off and turned it on again (a few times), I turned it off and waited the alloted time to reset (1 hour) then turned it on and the lock pattern worked.  

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Astronaut

Re: S7 Edge Lock screen PIN not working.

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yes turning off phone worked but why do i have to do this seems like a issue with product

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Constellation

Re: S7 Edge Lock screen PIN not working.

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I'm experiencing the same issue.  had the phone less then a week.  I switched from an s6 on verizon to a s7 on ATT.  Battery ran down yesterday and phone powered off then wouldn't accept pin on powerup.  did factory reset last night.  ran through setup, all was fine.  It was late so I didn't go through restoring backups.  This morning, I have same issue.  I just tried the google android device manager.  It says since device has a lock set, it won't accept it even though I can see the message I input on the screen.

 

Prior to this happening yesterday, I had to uninstall and reinstall Uber, and received an Uber update.  Was able to use the app just fine and was using the app when the battery drained.

 

Wiped cache before and since factory reset and again after using Androind device manager.  Samsung Find my mobile didn't work either even tho device was registered before factory reset.  

 

Have used a S6 for over a year and the same password for much longer.  Setup this phone with the same password and used it to unlock it a few times after powerups, until last night.  Any suggestions?  

 

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