My battery expanded and displaced the back cover. When I called Samsung customer service, they said I had to pay for the cost of the repair because my phone was 2 months outside the 12 month warranty. Given their history with batteries, I thought they'd do whatever it takes to get this corrected.
I also noticed about 2 weeks ago battery has swollen.. causing the back cover to open about 0.5 cm
I only used Samsung Wireless Charger and haven't used cable and never been dropped
I had it about 9 month.. It makes me sad and makes me rethinking about buying Galaxy Note 8...
Hello @Moolasaki I'm going to reach out to you privately for some more info here in a moment. I'm sorry to hear you've had this experience and I'd like to be of assistance. Please take a look when you get a chance.