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clem_vzw
Constellation

S7 Edge waking up on its own

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I've noticed my lock screen will come on when my phone is asleep for no reason.  No notifications came through for it to come on.  It will then turn itself back off after a few seconds.  Happens several times a day...anyone else experiencing this or know the fix?

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Neutron Star

Re: S7 Edge waking up on its own

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Restart the phone in Safe Mode and see if it happens. Instructions on how to restart in safe mode are posted and you can search for it.

If this issue doesn't happen in safe mode then it's most likely one of your apps causing this.



Superman on Galaxy S7 SM-G930T, T-Mobile, Baseband:G930TUVY3APIA
To OP: click "✓ Accept as Solution" when you find an answer that works for you.

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22 REPLIES 22
Neutron Star

Re: S7 Edge waking up on its own

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Is the phone plugged into power when this happens?

 

 



Superman on Galaxy S7 SM-G930T, T-Mobile, Baseband:G930TUVY3APIA
To OP: click "✓ Accept as Solution" when you find an answer that works for you.

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clem_vzw
Constellation

Re: S7 Edge waking up on its own

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Nope - unplugged.

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Neutron Star

Re: S7 Edge waking up on its own

JUMP TO SOLUTION

Restart the phone in Safe Mode and see if it happens. Instructions on how to restart in safe mode are posted and you can search for it.

If this issue doesn't happen in safe mode then it's most likely one of your apps causing this.



Superman on Galaxy S7 SM-G930T, T-Mobile, Baseband:G930TUVY3APIA
To OP: click "✓ Accept as Solution" when you find an answer that works for you.

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clem_vzw
Constellation

Re: S7 Edge waking up on its own

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Will do.  I currently have it safe mode now.  It's already done it in less than a minute.  I will keep watching for awhile to make sure it does it again.

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Re: S7 Edge waking up on its own

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Hey @clem_vzw - Thanks for posting this for the Community to check out. Is it still happening after Safe Mode? 

 

Can you check in Settings>Display and Wallpaper and see if you have "Always On Display" turned off? Even if it is, try toggling it on then off again. That feature is pretty cool, so I don't want to tell you to keep it off - just temporarily to see if it helps.

 

If you still don't notice a change, try clearing the Cache partition. Do these steps carefully so you don't accidentally factory reset! 

1. With device off, press and hold these 3 buttons at the same time: Volume Up, Home, and Power.

2. When it vibrates, release Power key but keep pressing Vol. Up and the Home keys.

3. When Android System Recovery screen appears, release Vol. Up and Home keys.

4. Press Vol. Down to highlight ‘wipe cache partition.’

5. Power to select.

6. When complete, ‘Reboot system now’ is highlighted.

7. Power key to restart.

 

Let us know how it all goes for you!

 

 

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clem_vzw
Constellation

Re: S7 Edge waking up on its own

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I don't want to jinx things, but I haven't noticed it waking up on its own since I took it out of safe mode.

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Highlighted

Re: S7 Edge waking up on its own

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Yay! Sometimes that's all it takes. Glad it's working now! 

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userRfsDnz9Ox3
Constellation

Re: S7 Edge waking up on its own

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I have the galaxy s8 and i have the same exact problem. I already did the safe mode thing and the problem is still there

 

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Supernova

Re: S7 Edge waking up on its own

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We actually have an ongoing discussion about this happening on the S8s here.

Feel free to join in on the conversation. Hope you're able to find some insight. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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