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Panzer
Asteroid

S7 Playstore Error 505

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So, I just recently tried to download an app, and I have me a 505 error. All the diagnoses I have been given is to factory reset my phone, which I would rather not do. Is there any other solution?

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Neutron Star

Re: S7 Playstore Error 505

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Can you restart in safe mode and try downloading from Play store?



Superman on Galaxy S7 SM-G930T, T-Mobile, Baseband:G930TUVY3APIA
To OP: click "✓ Accept as Solution" when you find an answer that works for you.

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9 REPLIES 9
Neutron Star

Re: S7 Playstore Error 505

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Can you constantly reproduce the issue?
On 4g and on wifi? Is that a certain app?
We need a lot more detail.


Superman on Galaxy S7 SM-G930T, T-Mobile, Baseband:G930TUVY3APIA
To OP: click "✓ Accept as Solution" when you find an answer that works for you.

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Supernova

Re: S7 Playstore Error 505

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@Panzer Thanks for reaching out to the Community. @Superman raises a good point, we would like to have some additional information on the matter so that we can best assist you. It's always a good idea to check for updates as well. Please answer the following:

  • What is your baseband version (settings > about device)?
  • Are you able to download other apps from the Play Store?
  • Are there troubleshooting steps you've already tried?

Also, I would go ahead and clear the cache for the Google Play Store from within your Application Manager (settings > applications > application manager) & see if that helps.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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Panzer
Asteroid

Re: S7 Playstore Error 505

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I tried to install Twitter, all other downloads worked before my attempt to download it. After I tried to install, no other installations worked, on 4g or on a strong secure WiFi network.

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Panzer
Asteroid

Re: S7 Playstore Error 505

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And yes, I happened consistently.

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Neutron Star

Re: S7 Playstore Error 505

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Clear application cache for Play Store app itself. Restart and try again.


Superman on Galaxy S7 SM-G930T, T-Mobile, Baseband:G930TUVY3APIA
To OP: click "✓ Accept as Solution" when you find an answer that works for you.

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Panzer
Asteroid

Re: S7 Playstore Error 505

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🙁 That didn't work.

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Neutron Star

Re: S7 Playstore Error 505

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Can you restart in safe mode and try downloading from Play store?



Superman on Galaxy S7 SM-G930T, T-Mobile, Baseband:G930TUVY3APIA
To OP: click "✓ Accept as Solution" when you find an answer that works for you.

View solution in original post

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Panzer
Asteroid

Re: S7 Playstore Error 505

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That workedSmiley Happy I can't thank you enough!

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Neutron Star

Re: S7 Playstore Error 505

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That means one of the apps you downloaded is interfering with your play store downloads. You should uninstall your apps one at a time and after each uninstall, test the play store.


Superman on Galaxy S7 SM-G930T, T-Mobile, Baseband:G930TUVY3APIA
To OP: click "✓ Accept as Solution" when you find an answer that works for you.

Reply
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