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userDk7RI7FI36
Constellation

Re: S7 active phone will not fast charge

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I have been a loyal Samsung customer for over 10 years. I have been fighting this issue since the last update; have tried ALL the suggestions to no avail. I will be replacing the phone and do not intend on buying another Samsung product again.

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Jdhxsn
Astronaut

Re: S7 active phone will not fast charge

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I've also tried everything suggested here for my S7 and it is very apparent this is a software problem, likely intended to drive customers to replace their phones. My success as a professional is put into jeopardy by a phone which by all other accounts is reliable. Please contact me regarding any action being taken against Samsung on this matter or for help with the effort.

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useryo68vWWD4u
Constellation

Re: S7 active phone will not fast charge

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Well done, Samsung.

 

1 x update

0 x fast charging anymore

 

I've tried everything in this long thread. All was fine until this "update"

 

1 x phucked fone.

 

Off to get an iPhone.

 

 

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Supernova

Re: S7 active phone will not fast charge

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Hey, @useryo68vWWD4u, I'm really sorry to hear that you had difficulty with charging your device.

 

Would you mind providing us with some information about your device?

* Model Number

* Baseband Version

* Carrier

 

You can find this information in Settings > About Phone. Thanks!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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userh7AiLpxnJJ
Asteroid

Re: S7 active phone will not fast charge

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Device info 

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