My phone will not fast charge on regular wall charger, or the car charger. However it will fast charge on the wireless charger. It will slow charge though. Any ideas? What can I do?
Thanks in advance
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The problem would be occuring due to many reasons. Firstly, Fast charging depends on several things, like
2) USB connector
3) Charging port.
Most of the time, Adapter and USB connector are where problem starts. So, i suggest you check your adapter and connector against these below questions.
a) Is it the original adapter that came in the box for your s7 active.
b) Is the USB connector also the one that came in the box.
If you had anytime changed your adapter or USB connector, just check the USB wire, the pins that connect to mobile and also the fast charging depends on the quality of the wire. All third party USB connectors maynot be compatible with your phone and in turn they may damage your phone charging port due to heat generated by using third party connectors.[ occurs due to impedence of USB connectors ].
I prefer we all check these and only use the manufacturer's approved USB connectors, and also be careful charging in car using connectors.
Thank you all, hope i helped you all.
Yes i amusing the correct everything. Like i said it will fast charge on my wireless charger. It just won't when it's plugged in. Also a new problem. My phone will only charge when it's turned off. If it is on it says wireless charging paused. Any suggestions? Thanks
Have you tried using a completely different fast charger? If you have, you may want to try and inspect the charging port of your phone. You'll want to make sure it's free of any debris or residue that might have built up. You can do this with a Q-tip and some rubbing alcohol. That being said, you should also check that none of the pins are bent, missing, or overall damaged. This could stop the charging altogether, or just fast charging.
Yes I've tried using a different adapter as well as a new cord. I clean it with alcohol as you suggested.. It worked in the car 1 time for a short time. That's all. I'm about ready to take it to AT&T
The same thing is happening to me. I I am using the original adaptive fast charging car charger and the cord that came with my phone but it will only fast charge sometimes and not others. Very frustrating. Why did I spend extra money for this adaptive fast charging charger?
Good afternoon @userQY0dNdRXcL
Waiting for a phone to charge before using it is never fun, I can be rather impatient about that myself. You said that your fast charger will only charge sometimes. Does it take some positioning to get a fast charge out of that charger, or do you know if any apps running in the background might be interfering with the charging on your phone?