cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

S7 storage space running out

3 REPLIES 3
Highlighted
Product Expert

Re: S7 storage space running out

Be sure to backup your data before attempting the steps below.

 

Try wiping the cache from your apps, you might have to go through each app you use.

 

You can also wipe the system cache by turning off the device, hold down the volume up, home key and power button until you're at the recovery menu. Once there, navigate to "wipe cache" with the volume keys and press the home/power button then restart your device.

 

I hope this helps!!

 

Reply
Loading...
Highlighted
Product Expert

Re: S7 storage space running out

Dear @userb1K9zbOo43 

 

I hope you are doing well.

 

The storage memory running low on your device is your actually internal storage not your cloud storage. Deleting anything from your cloud storage will not free up any space on your device. If you want to free up space on your device without deleting any precious photos, I suggest you try to delete apps that you do not use. Most of the time by deleting unused app free about 40% of internal storage.

 

I hope I was able to answer some questions and a solution for you.

 

Be sure to click " Accept as Solution" when you find an answer that works for you.

Reply
Loading...
Highlighted
Samsung Care Ambassador

Re: S7 storage space running out

Can you see what the "other" is?

Reply
Loading...