S9 Video Recording - Can't record video longer than 60 seconds

[DanAdamsPGH]

I just purchased the Galaxy S9. I CAN'T RECORD VIDEOS LONGER THAN 60 SECONDS!!!

[SamsungJace]

Have you cleared the cache through the camera app?

[DanAdamsPGH]

Where exactly do you clear the cache?

[DanAdamsPGH]

I found it. I cleared it. Same thing. Stops recording at 55 seconds.

[SamsungJace]

Thank you, have you tried placing your phone in safe mode?

• 1. Power your device down
• 2. Then power it back on
• 3. Press and hold the Volume Down key when you see the Samsung logo until the phone is powered on. 

[DanAdamsPGH]

In Safe Mode I'm currently recording a 7 minute plus video.

[DanAdamsPGH]

I assume there is either an app or config setting that is causing my issue in normal mode.

[DanAdamsPGH]

Anyone have an idea what I should look for in order to record long videos in normal mode?

[DanAdamsPGH]

I just found out what app was the causing the issue. Thank you for your time.

[SamsungJace]

Awesome! You are very welcome. I am glad you were able to figure out what app was causing the issue. Thank you for engaging in the community!