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usermIfc9DQNfZ
Asteroid

S9 bluetooth never connects to 2011 silverado or samsung tv

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Ever since I bought the S9, my bluetooth does not connect to my 2011 silverado or my samsung qled (remote function). My S8 worked with both just fine. I have waited patiently for about half a year now for a solution but there is seemingly no solution. I have read the other threads and tried the various suggestions to no avail . Please assist.

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: S9 bluetooth never connects to 2011 silverado or samsung tv

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@usermIfc9DQNfZ, Thank you for reaching out to us to address your concerns. I see you are having issues with two devices, Bluetooth for your Silverado and you Samsung TV. Your car Bluetooth needs to be  confirmed updated have you checked with the dealership to confirm you are running the latest Bluetooth software?

For your TV connectivity as well as the Silverado are you using Samsung Smart things application to link to the TV? Using smart things under the devices tab, You are able to effortlessly switch between paired Bluetooth devices.

Wanted to include a direct link to the Samsung Smart things located here: https://play.google.com/store/apps/details?id=com.samsung.android.oneconnect

Let us know how this works out for you, hope it finds you well!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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4 REPLIES 4
Samsung Moderator
Samsung Moderator

Re: S9 bluetooth never connects to 2011 silverado or samsung tv

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Are all of the device's software up to date?

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usermIfc9DQNfZ
Asteroid

Re: S9 bluetooth never connects to 2011 silverado or samsung tv

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Yes. This has been extremely frustrating. My bluetooth connected to a newer rental with no issues. When trying to connect to my TV, I get the message, "can't connect to [TV] Samsung 6 series (55)."

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Samsung Moderator
Samsung Moderator

Re: S9 bluetooth never connects to 2011 silverado or samsung tv

JUMP TO SOLUTION

@usermIfc9DQNfZ, Thank you for reaching out to us to address your concerns. I see you are having issues with two devices, Bluetooth for your Silverado and you Samsung TV. Your car Bluetooth needs to be  confirmed updated have you checked with the dealership to confirm you are running the latest Bluetooth software?

For your TV connectivity as well as the Silverado are you using Samsung Smart things application to link to the TV? Using smart things under the devices tab, You are able to effortlessly switch between paired Bluetooth devices.

Wanted to include a direct link to the Samsung Smart things located here: https://play.google.com/store/apps/details?id=com.samsung.android.oneconnect

Let us know how this works out for you, hope it finds you well!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
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usermIfc9DQNfZ
Asteroid

Re: S9 bluetooth never connects to 2011 silverado or samsung tv

JUMP TO SOLUTION

Both problems completely resolved now...thank you!!!

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