Yesterday morning I saw that Samsung connect updated itself on my phone. I usually stream radio apps through my Bluetooth onto my car audio which is running Ford Sync.
However since the connect update my phone doesn't pick up the car Bluetooth signal. It works with other Bluetooth devices, but not with the car.
Solved! Go to Solution.
I'd be more than happy to look into this for you and see what's going on.
Can you provide your exact model number, carrier & Baseband version please?
Also, please verify if you've gone through the following steps:
I think the problem is software related. It is probable the the update of Samsung connect no longer reconizes the 2014 Ford Sync software. I wonder if there is maybe a download where I can download older version of Bluetooth software?
I'm having the same problem with my much Galaxy 7 sky pro. The problem is not the car. It is the phone. I've already taken my car to the dealership and other phones have been able to pair with my car. Can someone please help me. I have done all the troubleshooting with a representative over the phone and nothing seems to work.