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Astronaut

Samsung Adaptive Fast Charger caught fire

I have a Galaxy A50.  My Samsung travel adapter started smoking, sparking & burning while charging my device.  Fortunately I was in the room at the time so that I could unplug it before it set the bed on fire.    I can't find the email addressd for Samsung to report this problem and they are not answering their phone.  Help!  

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Astronaut

Re: Samsung Adaptive Fast Charger caught fire

Google Samsung support. follow the steps.
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Samsung Moderator
Samsung Moderator

Re: Samsung Adaptive Fast Charger caught fire

Thank you for reaching out. I would be happy to assist you further. Can you please provide me with your full model number and IMEI in a private message: http://bit.ly/2JH2rq2


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