I have a Samsung Galaxy S7 and everything from Samsung cloud is synced to my phone except for the gallery (pictures and videos). I have tried going to settings and clicking sync but it just loads for a while and says "Couldn't sync data. Try again later." Auto-sync is on as well (every 24 hrs) and it doesn't sync then either. All my info is in the cloud as I can access it online and in settings it says I have 1017 pics and I used about 1/3 of my space in the cloud. If I go to the restore data section in settings, gallery does not pop up either - only phone, apps, messages, and other items. I can only see the pictures and videos I took recently after I hard reset my phone a few weeks ago. Can someone please help me sync the data from the cloud to my phone?
Thanks so much!
I use Samsung Cloud for phone backup, Notes, Keyboard and Internet Browser settings backup. For photos and videos I use Google Photos because it offers unlimited backup for free