JUMP TO SOLUTION Solved

Original topic:

Samsung Galaxy S10+ Cannot record video for more than 20-30 seconds

(Topic created: 04-27-2019 02:33 PM)
TechGirl77
Cosmic Ray
Options
Galaxy S Phones

I have plenty of space on the phone, but the video stops recording automatically after a short period of time. 

 

I've cleared the cache and done a hard reset. It hasn't helped. 

1 Solution


Accepted Solutions
Solution
TechGirl77
Cosmic Ray
Options
Galaxy S Phones

Thank you! I uninstalled pretty much every app (then cleared all the caches) and it just recorded a 7min video. So, I think it's fixed. 

 

I'm not sure what the app was...I'm just glad it's fixed. Thank you for your help. 

View solution in context

23 Replies
SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Galaxy S Phones

Are you using the native camera app? Have you tried going into your camera app settings, and reset the settings?

TechGirl77
Cosmic Ray
Options
Galaxy S Phones

Hi, I'm using the native app. I reset my camera settings previously. Just tried it again. I can now record 45-50 seconds....so it's given me a bit extra, but still not solved the issue. 

0 Likes
Shoaib6210
Astronaut
Options
Galaxy S Phones

What app are u using to record?

For me, I use nice shot from the galaxy store and it has worked perfectly.

0 Likes
TechGirl77
Cosmic Ray
Options
Galaxy S Phones

I'm using the native app. I'd prefer to keep using it if possible, as I like the camera software. It's just video that seems to have a bug. 

0 Likes
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy S Phones

Are you using the video mode when you are experiencing these symptoms?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
TechGirl77
Cosmic Ray
Options
Galaxy S Phones

I am, yes. 

0 Likes
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy S Phones

What do you have the video resolution set to?



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
TechGirl77
Cosmic Ray
Options
Galaxy S Phones

Tonight's stats:

9:16 FHD  1920x1080  records for 13 seconds
Full  2288x1080  records for 29 seconds
1:1  1440x1440 records for 13 seconds

0 Likes
TechGirl77
Cosmic Ray
Options
Galaxy S Phones

9:16 FHD 1920x1080 13 seconds
Full 2288x1080 29 seconds
1:1 1440x1440 13 seconds

0 Likes