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Original topic:

Samsung Galaxy S10+ Cannot record video for more than 20-30 seconds

(Topic created: 04-28-2019 03:59 AM)
TechGirl77
Cosmic Ray
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Galaxy S Phones

I have plenty of space on the phone, but the video stops recording automatically after a short period of time. 

 

I've cleared the cache and done a hard reset. It hasn't helped. 

23 Replies
SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Galaxy S Phones

Are you using the native camera app? Have you tried going into your camera app settings, and reset the settings?

TechGirl77
Cosmic Ray
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Galaxy S Phones

Hi, I'm using the native app. I reset my camera settings previously. Just tried it again. I can now record 45-50 seconds....so it's given me a bit extra, but still not solved the issue. 

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Shoaib6210
Astronaut
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Galaxy S Phones

What app are u using to record?

For me, I use nice shot from the galaxy store and it has worked perfectly.

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TechGirl77
Cosmic Ray
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Galaxy S Phones

I'm using the native app. I'd prefer to keep using it if possible, as I like the camera software. It's just video that seems to have a bug. 

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

Are you using the video mode when you are experiencing these symptoms?


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TechGirl77
Cosmic Ray
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Galaxy S Phones

I am, yes. 

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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

What do you have the video resolution set to?



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TechGirl77
Cosmic Ray
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Galaxy S Phones

Tonight's stats:

9:16 FHD  1920x1080  records for 13 seconds
Full  2288x1080  records for 29 seconds
1:1  1440x1440 records for 13 seconds

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TechGirl77
Cosmic Ray
Options
Galaxy S Phones

9:16 FHD 1920x1080 13 seconds
Full 2288x1080 29 seconds
1:1 1440x1440 13 seconds

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