I have a Samsung Galaxy S10+ and got the latest verizon update that was rolled out and now my hotspot will not work. Verizon had me try a lot of things resetting network settings etc and still no luck. Anybody else having this issue? I have the plan with the hotspot so that definitely was not the issue. "G975USQU5GUBH" is the current software that I have.
Maybe another Verizon user out here will have an answer ... however, I'd contact Verizon again and escalate it to a higher up in technical support.
When you initially call, you're speaking with someone who's reading a script.