Original topic:

Samsung Galaxy S10+ won't update to the latest software

(Topic created: 07-19-2021 12:22 AM)
Kiconiko
Astronaut
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Galaxy S Phones
My S10+ is stuck on android 9 and it won't update please help!
5 Replies
Patriot1776JG
Supernova
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Galaxy S Phones
Try downloading Samsung SmartSwitch on your PC. Then try to update that way
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Kiconiko
Astronaut
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Galaxy S Phones
Unfortunately I don't have a PC i only have a chromebook
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SelfProclaimedBest
Red Giant
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Galaxy S Phones
Try a direct from Google or Samsung os update to 10 first, then to 11 since the s10+ has been completed for 11. An Ota update is trying to pull the latest software and I'm not sure the 9's base code or firmware can be just 11'd with out the 10 first or if it even matters. Easy to check do and see if it works though.
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SelfProclaimedBest
Red Giant
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Galaxy S Phones
Lots of those new privacy things and such it might just not be able for privacy concerns until the 10 then 11 step up
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Blue7
Red Giant
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Galaxy S Phones

contact your carrier regarding OTA updates, they should be able to help you

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