Original topic:

Samsung Gallery Sync with OneDrive is Slow to sync after one UI update

(Topic created on: 3/8/21 1:55 AM)
seanvree
Constellation
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Galaxy S Phones

Before the One UI update when I would take a picture, the Gallery would sync with OneDrive within a few minutes of taking the picture. Now it takes an average of 3 hours, or even longer. I have to manually sync it and it's really not an effective automated way of doing things.

T-shooting I've tried:
- Wipe the cache partition of the Galaxy S10.
- Checked the permissions and removed any background data/battery usage restrictions of the OneDrive app and the Gallery app.
- Uninstalled and reinstalled the OneDrive app.
- Unlinked and re-linked my OneDrive account from Samsung Cloud.

Any other ideas?

Thanks,

2 Replies
Snixelon
Astronaut
Options
Galaxy S Phones

No idea, but I have the same issue on a S21 Ultra. Have to 'sync now' if I want to access the photos straightaway, otherwise wait several hours. Have tried a bunch of stuff, nothing seems to work to fix it. Previous phone S10 5G only took a minute or so...

seanvree
Constellation
Options
Galaxy S Phones

This is good to know that it's not just me and it's related to the OneUI update. I've been in touch with a few Samsung "techs", and they are trying to say that it's MS problem. Which is absolutely not true and a silver bullet.

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