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ams6596
Constellation

Samsung Kies/Link

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Can someone tell me the app that will now replace Samsung Link? I recently switched from the s6 to the s7 active and it says in the app store Link has been terminated. I understand there is smart switch. But usually my reason for getting a new phone is a broken screen and since I have a password on my phone it makes it pretty difficult to get into. I'd just like an option to back everything up while I go and I'm unsure of there is one. Thanks!

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Black Hole

Re: Samsung Kies/Link

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Hello there, @ams6596

 

Samsung Kies is only for devices using up to Android Version 4.3. Smart Switch was created to work with newer android versions to allow you back and restore information on your device, as well as initiate updates. 

If you are attempting to access a damaged device, you may attempt to use our SideSync application available here: SideSync Play store and SideSync PC/MAC . This would require you to have this app on your phone as well as your PC and allows you to broadcast information to your PC or control your device remotely. 

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Black Hole

Re: Samsung Kies/Link

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Hello there, @ams6596

 

Samsung Kies is only for devices using up to Android Version 4.3. Smart Switch was created to work with newer android versions to allow you back and restore information on your device, as well as initiate updates. 

If you are attempting to access a damaged device, you may attempt to use our SideSync application available here: SideSync Play store and SideSync PC/MAC . This would require you to have this app on your phone as well as your PC and allows you to broadcast information to your PC or control your device remotely. 

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