Samsung Music unable to edit track details

[userKlHhKnQduR]

Haven't been able to edit track title/artist/etc since last Samsung Music update. Says file type not supported, even though it's an mp3/mpeg? I've always been able to edit them on this app.

[catloverplayer]

I didn't know we could do this on Samsung Music.

[Antx90]

I have the exact same problem, but when I check what type of file my song is it says "MP4" but when I go to check on the files app it says is "mp3". How do u fix this. ??

[SamsungRyder]

Hi, I am sorry you are having difficulty editing your music files. Having trouble with unresponsive apps? It may be time to give them a good spring cleaning. Don't worry, you don't have to uninstall the app or reset your phone. Instead, clear the app's cache or data. When you do this, any problematic files or bugs in the app will be deleted. You can also use your phone's Device Care features to limit background apps and help your battery last longer. Try these steps with the Samsung Music app: https://www.samsung.com/us/support/answer/ANS00077611/

In addition, another thing to try is wiping your device's cache partition. the steps for that are: 

 Performing a wipe cache partition removes any temporary files that may be causing an issue with the device. All personal files and settings are not affected by this option.

1. Ensure the device is powered off.
    If the device is unresponsive/frozen, press and hold the Power button (located on the upper-left edge) for approximately 10 seconds or until the device power cycles.
2. Press and hold the Volume Up button (located on the upper-left edge) and the Home button (located at the bottom in the middle).
3. While continuing to hold the Home and Volume Up buttons, press and hold the Power button (located on the right edge) until "RECOVERY BOOTING" appears in the upper left then release all buttons.
4. Select wipe cache partition.
    Utilize the Volume Up/Down buttons to highlight and the Power button to select.
5. Select reboot system now.
    Option is highlighted, utilize the Power button to select.

Finally, try operating your device in Safe Mode, to see if maybe a third party application may be to blame. The guide for Safe Mode is here: https://www.samsung.com/us/support/answer/ANS00062983/

please let me know if this helps. 

[user2sE3veKaJJ]

No this has not helped

[userVn1Tg06tT1]

Nope this didn't work for me. My songs are not in order, don't have the correct titles or artist and the samsung music app is not allowing me to make changes. You should let users go back to before and stop forcing people to except updates that ruin the comfort of use just because YOU think it's what's best for them.

[Stephanie Nikki · Accepted solution]

We understand, thank you for confirming. We appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.

[ss379573]

This didn't work for me as well.