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Asteroid

Samsung Nougat: themes don't download s7

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Hi, after the samsung nougat update to my phone...I have not been able to download & install themes. The only part of the samsung theme store that works is the icons and wallpapers. I did uninstall the themes i have (big mistake) and hoped that would fix the problem but it didn't.  I have emailed & message Samsung twice with no reply. Im not sure if this is evem fixable at this point. help???

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Asteroid

Re: Samsung Nougat: themes don't download s7

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today Sept. 29th 2017: the Samsung theme store is now WORKING after the most recent update today. MAKE SURE: that you force stop & delete the data for the theme store after your phone fully updates. My themes will now download and install to my phone instantly.

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Honored Contributor

Re: Samsung Nougat: themes don't download s7

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Hey @PinkRose5
We've noticed several random concerns with the new update. We want to be sure that all these get fixed up as soon as possible! To help our developers and bug fixers find all of these, I ask that you post this again on this thread here: https://us.community.samsung.com/t5/Product-Updates/Announcement-Nougat-7-0-Update-Problems/m-p/7249...
That will place all of these concerns in one place and make it much easier not only to talk to each other but to have those that need to see all of these find them faster! Thanks.  Smiley Happy


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Constellation

Re: Samsung Nougat: themes don't download s7

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Hi, I wandered if you can help me or maybe if you have seen this strange error message. I am having the same issue with themes, I have not been able to update, download, buy, try a trial use or access my themes for over a month I believe. I finally got access to wallpapers that was lost for about a week or two. The message is: "Unable to apply content in Show button shapes." ?? I'm just tryi
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Constellation

Re: Samsung Nougat: themes don't download s7

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This is what shows up when trying to download a theme, or update one. Or well do anything with one. I did contact Samsung and they said go to my device settings, erase all cache from themes and wallpaper go and force stop then erase cache again and it should work fine. This has not worked. Is a new system update coming out soon? Ive tried everything and nothing will make my themes work. Thanks for any help Sara

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Asteroid

Re: Samsung Nougat: themes don't download s7

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still not fix...even after i moved to the other forum. it just got lost in the 1001 other problems. solution anyone? ive even emailed Samsung back in May and nothing yet🤔

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Asteroid

Re: Samsung Nougat: themes don't download s7

JUMP TO SOLUTION
today Sept. 29th 2017: the Samsung theme store is now WORKING after the most recent update today. MAKE SURE: that you force stop & delete the data for the theme store after your phone fully updates. My themes will now download and install to my phone instantly.

View solution in original post

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Astronaut

Samsung Nougat: themes don't download s7

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nrsrmsy
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