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Constellation

Samsung S6 Charging

My Samsung S6 will not charge and also will not turn on. When it does turn on, it's only for a few minutes and then it turns off and is dead. Any reccomendations? Need help because I can't afford another phone. 

3 REPLIES 3
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Cosmic Ray

Re: Samsung S6 Charging

You probably need a new battery.

Regards. :-)
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Samsung Moderator
Samsung Moderator

Re: Samsung S6 Charging

Have you tried a different charging cable? Are you currently using a Samsung charger cable for your device?

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Supernova

Re: Samsung S6 Charging

@mill34 

Try the guide here for some troubleshooting assistance: 

https://thedroidguy.com/samsung-galaxy-s6-wont-charge-anymore-issue-related-problems-2-1072765

 

You may also need to service your phone with a new battery or for other hardware reasons. Charging issues can sometimes indicate hardware failure.

 

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