Original topic:

Samsung S9 plus screen blackout - flickering issue

(Topic created: 02-03-2021 08:00 PM)
userL8vWKYy4U5
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Galaxy S Phones

Hi,

I have exactly the same issue shown in this video https://www.reddit.com/r/GalaxyS9/comments/ffegry/samsung_s9_screen_backoutflickering_issue/

Specifically the screen goes black. This looks like a common issue for S9/plus phones. For me, this happened after the update. I tried restart/clear cashe/factory Reset but still having the issue. After installing "OLED saver" app (suggested by some users in this forum), it is partially fixed but the screen flickers during video calls. I am very disappointed.

I have been a loyal customer of Samsung phones. This is the first time I am facing this issue. 

Common issue:

https://eu.community.samsung.com/t5/galaxy-s9-s9/oled-saver-works-for-flickering-green-tint-black-sr...

https://r2.community.samsung.com/t5/Galaxy-S/S9-Plus-display-flickering-green-tint-after-spftwae-upd...

https://eu.community.samsung.com/t5/galaxy-s9-s9/my-s9-plus-screen-flickers/td-p/1397371

Thanks

4 Replies
AnonymousContent
Asteroid
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Galaxy S Phones
Same
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userd2ZXazQeU1
Constellation
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Galaxy S Phones

Interested to know if Samsung has reached out and provided solution, as we have the same experience with Samsung Galaxy S9+ and still awaiting for Samsung to reply with a solution. Very disappointing considering the cost associated with the phone.

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userd2ZXazQeU1
Constellation
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Galaxy S Phones

same here, still awaiting for a response from Samsung why Samsung Galaxy S9+ is giving black screen when display brightness is in the mid range; plus flickering as well.

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skiterrain
Astronaut
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Galaxy S Phones
Having the same issue with mine. Did anyone get any help?
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