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Samsung TV Plus age restriction

(Topic created: 07-04-2021 03:49 PM)
jjraphael77
Astronaut
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Galaxy S Phones

I get the following message "Need to be older than 13 to access Samsung TV" please need help. I've tried uninstalling the app and reinstalling it.

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

Thank you for reaching out. I certainly understand how frustrating this can be. I would recommend reaching out to our Samsung Accounts team directly at (855) 795-0509 for further assistance.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy S Phones

Thank you for reaching out. I certainly understand how frustrating this can be. I would recommend reaching out to our Samsung Accounts team directly at (855) 795-0509 for further assistance.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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