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Re: Samsung deleted my last forum post because I questioned their update cycle

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Unfortunately there is no way to get it back. Samsung has no idea who is in charge of their forum in terms of an actual person to talk to.

 

Even after my BBB complaint I was spun in circles and Samsung corporate sent me to wrong number after wrong number.

 

It seems if you are critical of them, your post will be flagged and deleted without any notification or message being sent out.

 

The only thing you can do is repost it, and I sincerely hope you do, and write out your update as well.

 

I am interested to know how you remediated that issue.

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Asteroid

Re: Samsung deleted my last forum post because I questioned their update cycle

JUMP TO SOLUTION

They censored me too. I told a story about my awful support experience and they removed the post. 

 


@userdmhcHp7tQ8 wrote:

I recently made a post (see attached pictures) commenting on the fact that Samsung lags well behind most other well known phone manufacturers when it comes to updates. Specifically when it comes to U.S. Unlocked versions of their phones. 

 

Samsung apparently found this offensive and with no warning or comment, deleted my forum post as if it never existed. Their chat support has not been helpful, I am hoping someone here can point me to a moderator who can tell me why my post was deleted and what (if any) rules i broke?

 

It appears my post was simply deleted because I spoke against Samsung and for no other reason. If you can't question Samsung's god awful update cycle on an open forum without being silenced. What else is Samsung hiding from us I wonder...Screenshot_20190226-132609_Samsung Internet.jpgScreenshot_20190226-132728_Samsung Internet.jpgScreenshot_20190226-132637_Email.jpgScreenshot_20190226-132647_Email.jpgScreenshot_20190226-132600_Samsung Internet.jpg

 



@userdmhcHp7tQ8 wrote:

I recently made a post (see attached pictures) commenting on the fact that Samsung lags well behind most other well known phone manufacturers when it comes to updates. Specifically when it comes to U.S. Unlocked versions of their phones. 

 

Samsung apparently found this offensive and with no warning or comment, deleted my forum post as if it never existed. Their chat support has not been helpful, I am hoping someone here can point me to a moderator who can tell me why my post was deleted and what (if any) rules i broke?

 

It appears my post was simply deleted because I spoke against Samsung and for no other reason. If you can't question Samsung's god awful update cycle on an open forum without being silenced. What else is Samsung hiding from us I wonder...Screenshot_20190226-132609_Samsung Internet.jpgScreenshot_20190226-132728_Samsung Internet.jpgScreenshot_20190226-132637_Email.jpgScreenshot_20190226-132647_Email.jpgScreenshot_20190226-132600_Samsung Internet.jpg

 




@userdmhcHp7tQ8 wrote:

I recently made a post (see attached pictures) commenting on the fact that Samsung lags well behind most other well known phone manufacturers when it comes to updates. Specifically when it comes to U.S. Unlocked versions of their phones. 

 

Samsung apparently found this offensive and with no warning or comment, deleted my forum post as if it never existed. Their chat support has not been helpful, I am hoping someone here can point me to a moderator who can tell me why my post was deleted and what (if any) rules i broke?

 

It appears my post was simply deleted because I spoke against Samsung and for no other reason. If you can't question Samsung's god awful update cycle on an open forum without being silenced. What else is Samsung hiding from us I wonder...Screenshot_20190226-132609_Samsung Internet.jpgScreenshot_20190226-132728_Samsung Internet.jpgScreenshot_20190226-132637_Email.jpgScreenshot_20190226-132647_Email.jpgScreenshot_20190226-132600_Samsung Internet.jpg

 


 

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