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userhmtMlYgrNt
Constellation

Re: Samsung galaxy S7 fast charging not working

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I have the same issue. Fast charging was working before Oreo upgrade. After the upgrade, it doesn't work anymore. Factory reset doesn't help. Bought a new samsung original charger. Still no fast charge after oreo update. This is probably gonna be my last samsung phone. 

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Samsung Moderator
Samsung Moderator

Re: Samsung galaxy S7 fast charging not working

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@userhmtMlYgrNt

 

Are you using the phone while trying to fast charge?

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user9GsN9sOjsS
Constellation

Re: Samsung galaxy S7 fast charging not working

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@SamsungLarry wrote:

@userhmtMlYgrNt

 

Are you using the phone while trying to fast charge?


@SamsungLarry I'm having the same problem. Using the phone while charging never affected fast charging capabilities before, why would it now? My phone will not fast charge when it is not in use.

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user9GsN9sOjsS
Constellation

Re: Samsung galaxy S7 fast charging not working

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I have tried all suggested fixes to no avail. The extra large battery on my s7 active no longer gets me through the day and now takes over 8 hours to charge. I got this phone new, not refurbished, less than a year ago. I really need this fixed, thanks.

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Samsung Moderator
Samsung Moderator

Re: Samsung galaxy S7 fast charging not working

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Just to clarify, have you done a factory reset? 

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user9GsN9sOjsS
Constellation

Re: Samsung galaxy S7 fast charging not working

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I have now. Aside from putting me through a huge hassle to backup and restore my data, it did nothing. Still not fast charging.

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Samsung Moderator
Samsung Moderator

Re: Samsung galaxy S7 fast charging not working

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Could you provide me the model code? 

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userVOhK0kzolf
Constellation

Re: Samsung galaxy S7 fast charging not working

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I have the same issue. Fast charging is not working. Could you please have a look at this? It must be a software issue. It is very annoying having to have the phone plugged in 5-6 hours every day. Any assistance is highly appreciated.

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Samsung Moderator
Samsung Moderator

Re: Samsung galaxy S7 fast charging not working

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Can I have your full model code, baseband version, and carrier information?

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userI42vBlzUBE
Constellation

Re: Samsung galaxy S7 fast charging not working

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Model Number: SM-G930V

Baseband Version: G930VVRS4CRG2

Carrier: Verizon

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