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Samsung Moderator
Samsung Moderator

Re: Samsung galaxy S7 fast charging not working

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You can have the phone sent in for service. 

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userI42vBlzUBE
Constellation

Re: Samsung galaxy S7 fast charging not working

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So how long would I be without a phone then?

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Samsung Moderator
Samsung Moderator

Re: Samsung galaxy S7 fast charging not working

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The repair process is 5-7 business days plus 2 days shipping back and forth. 

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userI42vBlzUBE
Constellation

Re: Samsung galaxy S7 fast charging not working

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So I would be without my phone that I need for my work for a minimum of 9 days for a problem that is not even hardware related? 

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usersNIZaBim1a
Astronaut

Re: Samsung galaxy S7 fast charging not working

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Ok,i thought i am the only one facing this issue after the new updates. My fast charging suddenly stops working too! sometimes need to wait for 11 hrs for it to charge full! Done all the basic troubleshooting as adviced but still npt working

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Srshuck
Constellation

Re: Samsung galaxy S7 fast charging not working

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You can add me to the list, it happened right after oreo update, and yes I have tried all the fixes listed here and no I don't believe swapping phones will make a permanent difference. 

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userQMi3KxafZN
Constellation

Re: Samsung galaxy S7 fast charging not working

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I have the same problem. Had my phone checked out by a technician and even replaced the battery. This it's not a hardware issue. Been using the S line since the S4. Never had problems. Thinking about getting the BBB involved. 

Could it be planned obsolescence on Samsung's part?

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Krisfury
Constellation

Re: Samsung galaxy S7 fast charging not working

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Ok, I have the same problem.  Phone updates and no fast charging.  Did everything needed and still .....when are dead slopes going to handle this?

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usereM0XR8xoqM
Constellation

Re: Samsung galaxy S7 fast charging not working

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Samsung is going to pretend all these never happen and swept it under the carpet. Look at how long this problem has been unsolved.

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useriDThnME7MA
Astronaut

Re: Samsung galaxy S7 fast charging not working

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same thing... right after Oreo

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