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Samsung Moderator
Samsung Moderator

Re: Samsung galaxy S7 fast charging not working

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Have you tried another cable with the device?

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userLDotXcDCBW
Constellation

Re: Samsung galaxy S7 fast charging not working

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@SamsungJace wrote:

Have you tried another cable with the device?


Yes, I have tried multiple different cables with same and different original chargers. I want to make a note again if you've missed that part Jace - this same issue happend to my husband's phone galaxy note4 at the same time after both of our phones got notifications to update our systems and did it in the beginning of the week. Am I the only one that finds this super weird coincidence? 

 

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Samsung Moderator
Samsung Moderator

Re: Samsung galaxy S7 fast charging not working

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Would you mind sending me a private message here with your full model code and IMEI number so I can look into this for you?

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Samsung Care Ambassador

Re: Samsung galaxy S7 fast charging not working

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Did you try a different cable?

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